Job Title: 1st Line Support Analyst
Division: EV Cargo Technology
Salary: Up to £23,000
Closing Date: Candidate Dependant
Reporting to the service desk manager, their duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements and managing client expectations. This role will alleviate some of the pressure on existing team members.
EV Cargo is one of the UK’s largest providers of transport, logistics and freight forwarding services and logistics technology – created by the consolidation of EV Cargo Logistics, EV Cargo Technology, EV Cargo Solutions, EV Cargo Global Forwarding and Palletforce into a corporate structure under a new single brand.
EV Cargo ensures international delivery of goods at a better value, providing warehousing and distribution solutions that help businesses grow. Global brands benefit from a distribution chain with a global reach and access to EV Cargo’s portfolio of multimodal transport links.
The business was created by specialist investor EmergeVest by consolidating ownership of six of the UK’s leading logistics companies. With £850 million of revenue, EV Cargo is the largest privately-owned logistics business in the UK, providing mission-critical supply chain services to a portfolio of great customers and leading brands.
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