Job Title: Depot 900 Administrator (Maternity Cover)
Division: EV Cargo Express
Location: Burton on Trent
Salary: Competitive
Closing Date: Candidate Dependant

Your new role

We are constantly looking to grow and develop and therefore are recruiting for a Depot 900 Administrator to join the Depot 900 Customer Service team at Palletforce Ltd. This is a 12 month fixed term maternity cover contract.

This Depot 900 Administrator job is working within the fast-paced Depot 900 Team at Palletforce in Burton-on-Trent. This is a full-time, fixed term contract.

Within this growing team, you will report to the Depot 900 Operations Manager and will be responsible for providing customer service and administrative support for all of Palletforce’s strategic customers. You will work to resolve any problems or queries and ensure that deliveries are made as requested. This is a key role for the business, and we need someone who has significant experience of working within a similar environment, with significant experience within customer service. Working in this Depot 900 Administrator job, you will come into contact with colleagues on a regular basis and it is vital that you are able to manage these relationships professionally, while ensuring that the objectives and aims of the business are met.

Schedule:

Maternity Cover (12m FTC)
40 Hours Per Week
Working hours – 8 hours a day between 0800 – 2030 to cover as required

Some key duties of this job are listed below, however this is not an exhaustive list;

What will I be doing?

  • Take incoming phone calls and enquiries and make outbound calls
  • Processing discrepancies effectively and efficiently
  • Investigation and solving problems which be complex or long standing
  • Keeping accurate records of discussions
  • Build and maintain customer and depot relationships
  • Produce a variety of reports and KPIs using a high level of accuracy
  • General administration/filing duties

What will you need to succeed?

We are looking for someone wants to join our business at a key moment in our journey and grow with us and share in our success story.

We will offer you a supportive environment where you will be exposed to new experiences and opportunities, however previous experience in a similar position will ultimately lead to your success. It is essential that you have experience of working within a customer service environment

As a company we place a strong emphasis on the interactions that take place globally across the business and, as a Depot 900 Administrator this is especially important as you will be communicating with key stakeholders within the business and externally. Therefore it is essential that you conduct yourself in a professional manner and can ensure that you always ensure that EV Cargo is represented in the best possible way. You will have keen eye for detail and be a quick learner.

What will you get in return?

We are also able to offer you a pension, on-site parking, training opportunities and more. You will join a business that values the people who work for us, without you, we would not be where we are. This Depot 900 Administrator is a key position, and we would love you to work for us.

If you are interested in this job, please ‘Apply Now’ and we will be in touch to discuss your application. If this job is not quite what you are looking for, please feel free to share with anyone who you think may be interested, or get in touch with us to discuss any other opportunities.

EV Cargo’s Global Network welcomes applicants from all interested parties, and any reference to qualifications or certifications should be read to be interchangeable with local or international qualifications and certifications. EV Cargo and its divisions are committed to Equal Opportunities and Diversity and Inclusivity and all applications will be reviewed solely on their merits. All recruitment and selection will be conducted in accordance with prevailing Employment and Equality legislation. If you would like to discuss any concerns about the recruitment and selection process please contact Human Resources at the relevant EV Cargo Division.

Apply now

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