Join us as a Senior Import Coordinator in our talented and ambitious Airfreight team.

Closing Date: January 19th 2022

Job Title: Senior Import Coordinator
Division: EV Cargo Global Forwarding
Location: Heathrow
Employment Type: Full Time
Salary: Competitive
Closing Date: 31/12/2021

Description of Role

EV Cargo Global Forwarding have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.

It’s therefore an exciting time to join our team and be part of our journey.

The role:
Join us as a Senior Import Coordinator in our talented and ambitious Airfreight team.

Where will you be working?
You will be based at our office in Hayes, close to London Heathrow Airport.

What you can expect from us:
We are committed to providing a supportive and inclusive culture and we believe our employees should receive a competitive and flexible offer.  We have great flexible policies to suit the different lifestyles of our colleagues, we recognise and reward our colleagues in many different ways  to demonstrate our commitment to our core values of growth, innovation and sustainability and we provide training, mentoring and apprenticeship programmes through our learning academy.

The company is committed to providing equality of opportunity for all of its people and of demonstrating valuing diversity and inclusivity, in all aspects of our business relationships, both in the workplace and in our business communities.

What you get in return:
User-added image

EV Cargo Global Forwarding reserves the right to close the vacancy before the stated closing date if a high volume of applications received.

Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.

Key Responsibilities

What will be your key responsibilities?

  • Ensuring you are managing all aspects of the import process
  • Completing the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs
  • Obtaining and communicating internally and externally all necessary information to ensure correct measures are in place and customer needs are met
  • Managing customer issues and the ability to deal with minor issues, disputes or complaints
  • Ensuring documentation is up to date, loaded correctly and make Team Leaders aware of any issues that may arise
  • Proactively actioning duties on a daily basis, supporting the team during times of absence or holidays
  • Attend customer meetings and identifying areas and services we can sell to our existing clients
  • Assist with staff training and sharing knowledge within the team
  • Ability to meet tight deadlines
  • Working well as part of a team and continually improving processes
  • Any other duties as required by management for the smooth and efficient operation of the department

Essential Criteria

What we’re looking for:

  • You will have your GCSE Maths and English Level 4 (Grade C) and above
  • You will have excellent communication skills, spoken and written
  • Build good working relationships with work colleagues and our customers
  • Adequate knowledge ASM Sequioa & Cargo-wise
  • Good working knowledge of Home Use / CFSP / Warehousing / Bonds / T1’s / NCTS
  • Understand incoterms and associated freight rate calculations
  • Understand profiles and rates
  • Excellent attention to detail and helpful nature
  • Strong PC literacy including Word & Excel

Apply for the role here.

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