Job Title: Technical Writer
Division: EV Cargo Technology
Location: UK
Salary: Up to £49,000
Closing Date: Candidate Dependant

What is the opportunity?

Within this growing team, you will report to the Head of Product and Innovation, and will be responsible for a range of duties which are designed to move the business operations forward. The Technical Writer is required to provide 2nd line support to internal and external customers for applications supported by EV Cargo Technology. This is a key role for the business and we need someone who has significant experience of working within a similar environment.

The Technical Writer role is responsible for the documentary output of the product development process within EV Cargo Technology.

The role covers all products built by EV Cargo Technology and ensures that our internal and user facing documentation is of the highest standard while ensuring that complex terminology and systems are explained in a user friendly manner. This role will also help ensure that appropriate wording and terminology is used in development of the platforms to help ensure they are as easy to understand as possible.

This role is detail orientated with an eye for simplifying complex concepts and will be a keen contributor at all levels of the development process.

Benefits:

  • On-site parking
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Work remotely:

  • Yes

Key Responsibilities:

  • Act as creator, maintainer and guardian of the technical documentation for the EV Cargo Technology products
  • Maintain and curate our documentation repository to ensure all documentation is accessible.
  • Collaborate across internal teams to develop best practice processes for embedding documentation into the agile process.
  • Suggest and create new forms of documentation to better support our user base.
  • Support internal teams during the creation of new products to ensure they are as user friendly as possible
  • Liaise with the user base to ensure that our documentation and online support meets the best possible standards and meets their requirements.
  • Stay abreast of changes in the technology industry and ensure that best-in-class techniques are researched, evaluated and recommended as appropriate, whilst maintaining and communicating a clear understanding of the cost of such approaches

What will you need to succeed?

We are looking for someone wants to join our business at a key moment in our journey and grow with us and share in our success story.

We will offer you a supportive environment where you will be exposed to new experiences and opportunities, however previous experience in a similar position will ultimately lead to your success.

As a company we place a strong emphasis on the interactions that take place globally across the business and, as Technical Writer, this is especially important as you will be communicating with key stakeholders within the business and externally. Therefore it is essential that you conduct yourself in a professional manner and can ensure that you always ensure that EV Cargo is represented in the best possible way. You will have keen eye for detail and be a quick learner.

About Us

EV Cargo is one of the UK’s largest providers of transport, logistics and freight forwarding services and logistics technology – created by the consolidation of EV Cargo Logistics, EV Cargo Technology, EV Cargo Solutions, EV Cargo Global Forwarding and Palletforce into a corporate structure under a new single brand.

EV Cargo ensures international delivery of goods at a better value, providing warehousing and distribution solutions that help businesses grow. Global brands benefit from a distribution chain with a global reach and access to EV Cargo’s portfolio of multimodal transport links.

The business was created by specialist investor EmergeVest by consolidating ownership of six of the UK’s leading logistics companies. With £850 million of revenue, EV Cargo is the largest privately-owned logistics business in the UK, providing mission-critical supply chain services to a portfolio of great customers and leading brands.

Apply for the role with a CV and cover letter here.

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