EV Cargo Global Forwarding has been working with John Pye Auctions, the UK’s largest auction house network, to provide national home delivery distribution for its half a million registered bidders.
John Pye Auctions holds over 1,300 online auctions a year across 22 UK sites, working for banks, lenders, retailers, government authorities and insolvency practitioners. The COVID-19 pandemic meant the company had to quickly shift its face-to-face business model to incorporate home delivery to complement online auction sales, which previously involved customers collecting their winning bid items in person.
EV Cargo Global Forwarding now manages national distribution, palletised deliveries and optional two-man deliveries, with 8,600 pallets having been delivered since June. John Pye’s customers can now purchase goods from anywhere in the UK and enjoy nationwide delivery straight to their home. The company reported a record quarter in its 52-year-history as it experienced an influx of national liquidation instruction and a customer migration to the online platform.
The relationship began when EV Cargo Global Forwaridng successfully supported John Pye Auctions in 2019 with the relocation, storage and distribution of over 700 pallets of salvage stock from a German distribution centre for an international retailer. The stock was subsequently shipped to John Pye Auctions in the UK for secondary market stock exit.
Since then, EV Cargo Global Forwarding Germany has acted as the logistics control tower for John Pye Auctions, striving to find transportation solutions, sharing logistics expertise and training staff on packaging best practice.
Sascha Stroetges, EV Cargo Global Forwarding Germany managing director, says: “To drive continuous improvement, cope with the surge in demand and navigate ongoing regional UK lockdowns, John Pye turned to us to help put the most challenging piece of their home delivery jigsaw in place. This summer, while collections were restricted, our European hub in Germany worked in collaboration with John Pye to put a comprehensive home delivery solution in place for auction lots bigger than parcel courier size.”
Sheldon Miller, business development director, at John Pye Auctions says: “We have always wanted to offer a comprehensive home delivery solution to our customers but the challenge has always been finding a robust and reliable partner to undertake the project in partnership. Based on EV Cargo’s efficient and effective project support last year in Germany, we had confidence in their ability to provide this solution and they have delivered….literally!”
John Pye Auctions operations director Steve Anderson comments: “We’ve transformed very quickly during 2020 and have had to learn from scratch. Working with the EV Cargo team has been fantastic. They’ve developed new processes and established the distribution network speedily and successfully. We know that EV Cargo will be there to take care of any issues.”
EV Cargo will continue to work in partnership with John Pye to deliver a service that enhances the customer experience.